Protecting the privacy and safeguarding the personal information of our clients and website visitors is one of our highest priorities. The following Privacy Statement explains how we collects and protects your personal information.
By opening an account or by using our website, you give your consent to the collection and use of personal information by us as explained in this privacy statement.
Collection of personal information
We collect information required to open an account, to transact business effectively and to safeguard your privacy. To do this, we gather information to help us assess your needs and preferences.
The information we collect directly from you includes information required to communicate with you, including your name, mailing address, telephone number, e-mail address. In addition, we collect information required by law to identify who you are. We also collect demographic information when you open an account, including gender, birth date. Our regulatory bodies also require us to assess your trading experience, your approximate annual income, approximate net worth, and available risk capital, all to assess your financial position.
You directly provide to us the majority of information we collect. You do this by completing the account application and related documentation, by placing an order, by sending us an e-mail, or by submitting information in response to a promotion or special offer. Other ways we obtain information are by (1) observing your usage of the Web site, and (2) providing products and services to you. This information enables us to offer you products and services that should be of interest to you.
The information we collect indirectly from you includes your Internet protocol ("IP") address, browser type, operating system, Internet service provider (ISP), time stamps, transactions placed, and banner ads you click. We do this through the use of cookies, which are small text files sent from the Web server and may be stored on your computer. Cookies help us to know you better by providing operational data we can use to aid your interaction with our Web site and improve its navigation and usability.
Usage of personal information
We may use this information to establish and set up your business account, issue an account number and a secure password, maintain your account activity, and contact you with account information. This information helps us improve our services to you, customize your browsing experience and inform you about additional products, services or promotions that may be of interest to you.
Should you close your account with us, we will retain your information, but only use it to comply with regulatory requirements and to periodically contact you to offer you the opportunity to reactivate your account or participate in other valuable offers.
Non-affiliated third parties
We does not sell, license, lease or otherwise disclose your personal information to any third party for any reason including your email address,your telephone number,your address,your name and other personal information.
If at any time you choose to purchase a product or service offered by another company, for example by clicking on an advertisement on a Web site owned or controlled by us, any personal information you share with that company will no longer be controlled under our Privacy Statement. We are not responsible for the privacy policies or the content of sites we link to and we have no control of the use or protection of information provided by you or collected by those sites. Whenever you elect to link to a co-branded Web site or to a linked Web site, you may be asked to provide registration or other information. Please note that the information you are providing is going to a third party, and you should familiarize yourself with the privacy policy published by that third party.
Opting out of disclosures of non-public personal information
You may direct us not to disclose non-public personal information to certain third parties. To opt out of sharing non-public personal information with third parties, please contact us as stated in the contact information listed below. Note that for joint accounts, an opt out election made by one account owner of a Joint account is applicable to all account owners of the Joint account. An opt-out election must be made for each separate account you hold at us.
The security of your personal information
We employ security software, systems, and procedures to offer you a safe and secure trading environment and protect your personal, financial and trading information.
When you open an account with us, you are issued a unique account number, User ID and a password. Only a limited number of our employees who have a need to know this information will have access to your account number, UserID, and password. Remember: you are ultimately responsible for maintaining the secrecy of your account number, UserID, and password. We strongly recommend that you do not disclose this information to any one else.
On our Web site and on our online account application, we use technology to encrypt information transmitted by or to you through our Web site. We use BestList™ certificates to authenticate our Web site and secure trading and customer-facing applications, allowing you to verify that you are connected to our Web site.
Use of "cookies"
We use cookies to assist us in securing your trading activities and to enhance the performance of our Web site. (Cookies are small text files sent from the Web server to your computer.) Cookies used by us do not contain any personal information nor do they contain account or password information. They are used by us to allow the site to recognize that a page request comes from a person who has already logged on.
To administer and improve the our web site, we do not use a third party to track and analyze usage and volume statistical information, including page requests, form requests, and click paths. All information are controlled by ourself.
Changes to this Privacy Statement
In the event our materially changes this Privacy Statement, the revised Privacy Statement will promptly be posted to the website and we will post a notice on our website informing you of such changes. You agree to accept posting of a revised Privacy Statement electronically on the website as actual notice to you. Any dispute over our Privacy Statement is subject to this notice and our Customer Agreement. If you have any questions that this statement does not address, please contact us.
